Privacy Notice

WBR Group Limited (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR) and the Data Use and Access Act (DUAA) 2025. This Privacy Notice (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand how we will collect and process your personal data when you use our website.

This notice only applies to our site. If you leave our site via a link or otherwise, you will be subject to the terms of that website provider. We have no control over the terms of the third-party website, and you should check their policy before continuing to access their site.

Who We Are

WBR Group Limited is the Data Controller for the purposes of data protection legislation.

Our contact details:
Data Protection Officer
WBR Group Limited
5A Dominus Way, Meridian Business Park, Leicester. LE19 1RP
Tel: 0333 320 9230
Website: wbrgroup.co.uk

What Personal Data We May Collect From You

We may collect and process the following personal data about you:

Information you provide directly:

• Name, job title, email address, telephone number, company name, business type.
• Information provided via contact forms, subscription requests, or service enquiries.
• Any other information you voluntarily share with us.

Usage data we collect automatically:

• Visits to our sites including but not limited to, traffic data, location data, IP address, device identifiers, browser type and version, operating system
• Date/time of visits, pages viewed, referring websites
• Cookie data
• Other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access

How We Use Your Data

We may use your personal data for the following purposes and lawful bases:

Where we rely on consent (e.g. for marketing or cookies), you can withdraw it at any time.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns and is not intended to be used to identify any individual.

Cookies

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

Our website uses cookies to help us enhance and personalise user experience. Cookies help us:

• Understand usage patterns
• Estimate audience size
• Tailor content to your preferences
• Improve website functionality, such as speed up searches
• Recognise you when you return to our site

Types of cookies:

• Analytical cookies – Track site usage (e.g. Google Analytics)
• Functional cookies – Remember your preferences
• Marketing cookies – Deliver tailored adverts (only if you opt-in)

Cookie Consent:
When you use our site for the first time we will ask for your consent for us to use cookies. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site. Please see our Cookie Policy for more information.

How We Share Your Data

We may share your personal data with:
• Third-party service providers who assist us in operating our website and delivering services to you. These firms will not contact you with information about their goods and services;
• Legal authorities if required to comply with legal obligations, including for the purposes of fraud prevention, or to protect our rights;
• Prospective buyers or sellers or their representatives, if we merge, sell, or acquire a business;

• WBR Group companies, where necessary to provide services or comply with regulations.

Data Transfers

Your personal data will not be transferred outside of the UK unless the destination country has an adequate level of protection equivalent to that in the UK, or appropriate safeguards in contractual agreements that the third party will give your information the same level of protection it has in the UK.

Where adequate safeguards cannot be put in place, your information will only be transferred outside the UK where:
• You have given explicit consent to do so after having been informed of the potential risks;
• The transfer is required for the performance of a contract with us.

Data Security

We are committed to protecting your personal data and have implemented reasonable security measures to safeguard it. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Your Rights

You have certain rights regarding your personal information, including the right to:
• access, you have the right to ask us for copies of your personal information;
• correction, where you believe your personal information is incorrect or incomplete;
• deletion of your data, in certain circumstances;
• restrict processing, in certain circumstances. Where a restriction is in place, we shall continue to store your information (up to the point we would naturally delete your information), but not use it;
• object to processing, where it is being used for direct marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected];
• data portability – you can ask for your data to be securely moved, copied, or transferred electronically to another electronic storage facility where it is reasonable and technically feasible to do so;

• withdraw consent – where processing is based on consent.

You are not required to pay any charge for exercising your rights.  Searches we carry out in response to your request will be reasonable and proportionate. Where we need to ask you for clarification before we can respond effectively, the response deadline will be paused until that clarification is received. Please contact us at [email protected] if you wish to make a request.

How Long Do We Keep Your Data For?

We retain personal data only as long as necessary for the purposes described in this notice, including:

• Enquiries: 24 months from last contact

• Marketing data: Deleted within 12 months of unsubscribing

• Some data submitted may relate to regulated services and will be retained per applicable regulatory requirements.

We securely delete or anonymise data when no longer needed.

Links to Other Websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Children’s Data

Our website and services are intended for adults (18+) only. We do not knowingly collect personal data from children. If you believe we have done so in error, please contact us immediately.

Automated Decision-Making

We do not use personal data for automated decision-making or profiling that has legal or similarly significant effects on individuals.

HubSpot

When a client or contact completes a form on WBR Group’s website, HubSpot updates the individual’s lifecycle stage to “lead” on the individual contact record which is viewable by the distribution team. Forms submissions are directed to the relevant department or employee for review and follow-up, where appropriate.

The marketing team also review form submission data to understand engagement with WBR Group’s services and assess the effectiveness of marketing campaigns.

If You Wish to Complain

Under the Data (Use and Access) Act 2025, you have a statutory right to complain directly to WBR Group Limited as data controller if you believe we have failed to comply with the UK GDPR or the Data Protection Act 2018 in respect of your personal data. We will acknowledge your data protection complaint within one calendar month of receipt and investigate it without undue delay. You can submit a data protection complaint to us using the contact details below.

Data Protection Complaint Form – Fill in form
Email: [email protected]
Telephone: 03333 209 230
Postal Address: The Data Complaints Team, WBR SSAS, 5a Dominus Way, Leicester. LE19 1RP

You also have the right to make a complaint direct to the Information Commissioner’s Office:
Online chat: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
Postal Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow. SK9 5AF.

Changes to this privacy notice

We will keep this privacy notice under regular review and may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will place any updates on our website (wbrgroup.co.uk).

Paper copies of the privacy notice are also available by contacting [email protected].

This privacy notice was last updated on 13/08/2026.