Privacy Notice
This Privacy Notice is for all users of WBR Group Limited websites. We are committed to protecting your privacy and safeguarding your personal information.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand how we will collect and process your personal data when you use our website.
This notice only applies to our site. If you leave our site via a link or otherwise, you will be subject to the terms of that website provider. We have no control over the terms of the third-party website and you should check their policy before continuing to access their site.
The WBR Group Limited companies, subsidiaries and trading entities will be referred to as “we” or “our” in this notice.
WBR Group Limited will be the Data Controller as defined under UK Data Protection legislation and regulations.
Our contact details are:
Data Protection Officer
WBR Group Limited
5A Dominus Way, Meridian Business Park, Leicester. LE19 1RP
0333 320 9230
wbrgroup.co.uk
Information we may collect from you
We may collect and process the following data about you:
• Personal Information: such as your name, email address, company name, business type, telephone number, which you provide by filling in forms on our site https://wbrgroup.co.uk. This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• Usage data – this is details of your visits to our site including, but not limited to, traffic data, location data, IP address, pages viewed, date and times of your visit, web logs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
How we use your information
We may use your personal information for the following purposes:
• To respond to your enquiries or provide the services you request;
• To analyse and improve our website’s performance and user experience such that we can ensure that content from our site is presented in the most effective manner for you and for your device;
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
• To carry out our obligations arising from any contracts entered into between you and us;
• To allow you to participate in interactive features of our service, when you choose to do so;
• To notify you about changes to our service;
• To comply with legal obligations.
IP addresses
We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and is not intended to be used to identify any individual.
Cookies
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
• To estimate our audience size and usage pattern;
• To store information about your preferences, and so allow us to customise our site according to your individual interests;
• To speed up your searches;
• To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Cookies list
please see full cookie list in Appendix 1
Data Sharing
We may share your personal information with:
• Third-party service providers who assist us in operating our website and delivering services to you. These firms will not contact you with information about their goods and services;
• legal authorities if required to comply with legal obligations, including for the purposes of fraud prevention, or to protect our rights;
• a relevant third party where we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
Your personal data will not be transferred outside of the UK unless the destination country has an adequate level of protection equivalent to that in the UK, or appropriate safeguards in contractual agreements that the third party will give your information the same level of protection it has in the UK.
Where adequate safeguards cannot be put in place, your information will only be transferred outside the UK where:
• You have given explicit consent to do so after having been informed of the potential risks;
• The transfer is required for the performance of a contract with us.
Data Security
We are committed to protecting your personal data and have implemented reasonable security measures to safeguard it. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Your rights
You have certain rights regarding your personal information, including the right to:
• access, you have the right to ask us for copies of your personal information;
• correction, where you believe your personal information is incorrect or incomplete;
• deletion of your data, in certain circumstances;
• restrict processing, in certain circumstances. Where a restriction is in place, we shall continue to store your information (up to the point we would naturally delete your information), but not use it;
• object to processing, where it is being used for direct marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at marketing@wbrgroup.co.uk;
• data portability – you can ask for your data to be securely moved, copied, or transferred electronically to another electronic storage facility where it is reasonable and technically feasible to do so.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at marketing@wbrgroup.co.uk if you wish to make a request.
How long do we keep your data for?
We will remove your data from our records within 12 months from the time you unsubscribe from our communications.
Links
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you wish to complain
If you wish to make a complaint about the way we handle your personal data, then please call, or write to us in the first instance. We will respond quickly with a summary guide of our complaints process and let you know the next steps we will take. Contact details for the complaints team are:
Email: complaints@wbrgroup.co.uk
Telephone: 03333 209 230
Postal Address: The Complaints Team, WBR SSAS, 5a Dominus Way, Leicester. LE19 1RP
You also have the right to make a complaint direct to the Information Commissioner’s Office:
Online chat: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
Postal Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow. SK9 5AF.
Changes to this privacy notice
We will keep this privacy notice under regular review and may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will place any updates on our website (wbrgroup.co.uk).
Paper copies of the privacy notice are also available by contacting marketing@wbrgroup.co.uk.
Appendix 1
Cookie list:
WordPress
Functional
Consent to service wordpress
Usage
We use WordPress for website development.
Sharing data
This data is not shared with third parties.
Functional
Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences
Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in use
Google Analytics
Statistics, Functional
Consent to service google-analytics
Usage
We use Google Analytics for website statistics. Read more
Sharing data
For more information, please read the Google Analytics Privacy Statement.
Statistics
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Functional
Name
_gat_UA-*
Expiration
session
Function
Provide technical monitoring
GDPR Cookie Consent
Functional
Consent to service gdpr-cookie-consent
Usage
We use GDPR Cookie Consent for cookie consent management.
Sharing data
This data is not shared with third parties.
Hubspot
Marketing, Functional, Preferences
Consent to service hubspot
Usage
We use HubSpot for marketing automation (automated email marketing). Read more
Sharing data
For more information, please read the HubSpot Privacy Statement.
Marketing
Name
__hstc
Expiration
13 months
Function
Store time of visit
Name
hubspotutk
Expiration
13 months
Function
Store and track a visitor’s identity
Functional
Name
__hs_cookie_cat_pref
Expiration
6 months
Function
Store cookie consent preferences
Name
__hssc
Expiration
30 minutes
Function
Store anonymized statistics
Name
*_key
Expiration
2 weeks
Function
Store logged in users
Name
hs_ab_test
Expiration
session
Function
Store ID’s of experiments and sessions for A/B testing
Name
__hs_do_not_track
Expiration
6 months
Function
Store ‘do not track’ signals
Preferences
Name
messagesUtk
Expiration
13 months
Function
Store browser details
Name
__hsmem
Expiration
1 week
Function
Store logged in users
Name
hs-messages-is-open
Expiration
30 minutes
Function
Store if a message has been shown
Wordfence
Functional
Consent to service wordfence
Usage
We use Wordfence for security and fraud prevention. Read more
Sharing data
For more information, please read the Wordfence Privacy Statement.
Functional
Name
wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in
Google ReCaptcha
Functional, Marketing
Consent to service google-recaptcha
Usage
We use Google reCAPTCHA for spam prevention. Read more
Sharing data
For more information, please read the Google reCAPTCHA Privacy Statement.
Functional
Name
_grecaptcha
Expiration
6 months
Function
Provide spam protection
Marketing
Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots
Functional, Marketing
Consent to service twitter
Usage
We use Twitter for display of recent social posts and/or social share buttons. Read more
Sharing data
For more information, please read the Twitter Privacy Statement.
Functional
Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality
Marketing
Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content
Functional, Marketing, Statistics, Preferences
Consent to service linkedin
Usage
We use LinkedIn for display of recent social posts and/or social share buttons.
Sharing data
For more information, please read the LinkedIn Privacy Statement.
Functional
Name
sdsc
Expiration
session
Function
Provide load balancing functionality
Name
li_gc
Expiration
6 months
Function
Store cookie consent preferences
Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences
Marketing
Name
lms_ads
Expiration
30 days
Function
Store and track visits across websites
Name
_guid
Expiration
90 days
Function
Store and track a visitor’s identity
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
90 days
Function
Store and track a visitor’s identity
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting
Statistics
Name
lms_analytics
Expiration
30 days
Function
Store and track a visitor’s identity
Name
AnalyticsSyncHistory
Expiration
30 days
Function
Store and track visits across websites
Preferences
Name
li_alerts
Expiration
1 year
Function
Store if a message has been shown
Name
bcookie
Expiration
1 year
Function
Store browser details
Name
lidc
Expiration
1 day
Function
Provide load balancing functionality
Name
bscookie
Expiration
1 year
Function
Store logged in users
Complianz
Functional
Consent to service complianz
Usage
We use Complianz for cookie consent management. Read more
Sharing data
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
Functional
Name
cmplz_saved_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_id
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_saved_categories
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_user_data
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Vimeo
Purpose pending investigation
Consent to service vimeo
Usage
We use Vimeo for video display. Read more
Sharing data
For more information, please read the Vimeo Privacy Statement.
Purpose pending investigation
Name
__utmt_player
Expiration
Function
Name
vuid
Expiration tbc
Function tbc
YouTube
Purpose pending investigation
Consent to service youtube
Usage
We use YouTube for video display.
Sharing data
For more information, please read the YouTube Privacy Statement.
Purpose pending investigation
Name
GPS
Expiration tbc
Function tbc
Name
VISITOR_INFO1_LIVE
Expiration
Function
Name
YSC
Expiration
Function
Name
PREF
Expiration
Function
Miscellaneous
Purpose pending investigation
Consent to service miscellaneous
Usage
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
Name
cmplz_task_filter
Expiration
365 days
Function
Name
cmplzSelectedRegion
Expiration
365 days
Function tbc
Name
NRBA_SESSION
Expiration tbc
Function tbc
Name
breeze_folder_name
Expiration tbc
Function tbc
Name
bzkuoxv7
Expiration tbc
Function tbc
Name
qvx863sb
Expiration tbc
Function tbc
Name
test_cookie
Expiration tbc
Function
.doubleclick.net
Name
wdp-pre-sso-state
Expiration tbc
Function tbc
This privacy notice was last updated on 10/01/2024.